
Robert Shaker II, CTO for Symantec’s Global Incident Response team, says that companies should never pay hackers to unlock ransomware. This can make it very tempting to pay up. It can be hard or impossible to find out while the files are still encrypted.

To make it scarier: the company can’t know if the data has just been locked or if the hacker has downloaded copies as well. One strategy for hackers to monetize an infiltration of a company’s network is to encrypt a key chunk of data and then demand that the organization pay the hacker some amount of money to get a key to unlock it.


A company can have the ‘Norton Fighter’ on its side and still be left crying by ransomware if it isn’t configured correctly, a CTO from Symantec warns.
